After-sales

After-sales
  • Technical
  • Know-how
27-11-2019

Our dedicated team of product experts are here to help you keep your Brian James Trailer on the road. In an effort to make the process quicker and easier, please read the information detailed below.

 

Spare parts, servicing and warranty enquiries

Please have your chassis VIN number to hand before contacting us. This will help to identify your parts as accurately as possible.

For the speediest response to parts, service and warranty enquiries, please email your photos identifying what you require, chassis number and any other useful information to:

[email protected]

Or if you are unable to access your emails, you can call us with information to hand on:

01327 308833 then selecting Option #1

In the event that we cannot service your call, please leave a message and we will get back to you at the earliest opportunity.

 

You can find most of our parts in the brochure section of our website. Please feel free to browse to help identify the parts you require:

Brochure section

 

Online accounts

If you would like to create an interactive online account with us, please visit:

support.bjtrailers.co.uk

From here you can register your details so that we can manage communications with you through a dedicated portal. This is a great way of keeping track of large or detailed enquiries or if you are a regular Brian James Trailers customer.